Papa John's Pizza

Reviews about Papa John's Pizza

• 1 / 5

  By Catherine Lams
  This is the worst Papa John's location I've ever ordered from. I've ordered there a hand full of times, and three out of those times they messed my order up on their end. The first time they ran out of their hamburger pizza sauce, but no one called & I then just didn't receive any pizza. Called, ended up getting a different pizza...again took an hour but they did comp it. The second time I received completely the wrong order and then it took forever to receive my correct order. The third time, I waited and waited, finally called. It took forever to find out what happened, but supposedly the delivery driver called the wrong number & returned with my order. They told me they have the wrong number in their computer system, which seemed weird, because the app I ordered from listed the correct number & I've ordered previously and received phone calls from their drivers. Also, I was waiting and no driver ever even approached my house. I finally receive my pizza 4 hrs later. The manager told me she couldn't comp me, but to call the location next time I ordered and I would receive a free large pizza for the trouble. Called today to redeem, nothing is on file. The current manager couldn't do anything except offer me a discount, the same coupon they had on-line. I've given this location multiple chances, I'm done and taking my business elsewhere, and also telling friends in the Tucker community that it's not worth ordering there.
  March 10, 2017